SIA Spa Guest Bill of Rights

As a SIA Spa guest you have the right to:

• A clean, safe and comfortable environment
  
• Suspend a treatment at any time, for any reason
  
• Be treated with consideration, dignity and respect
  
• Confidential treatment of your disclosed health information
  
• Trained certified staff who respectfully perform treatments according to protocol and the SIA Spa's policies and procedures
  
• Ask a question about your spa experience
  
• Information regarding staff, training, licensing and certification
  

As a SIA Spa guest you have the responsibility to:

• Communicate your preferences, expectations and concerns
  
• Communicate and complete accurate health information and reasons for your visit
  
• Treat staff and other guests with courtesy and respect
  
• Use products, equipment and therapies as directed
  
• Engage in efforts to preserve the environment
  
• Adhere to the spa's published policies and procedures
  
• Be mindful and respectful of keeping appointments and whenever possible give proper notice of cancellation